01
Preventive maintenance
Planned inspections and calibration help identify wear, performance changes and service needs before they become larger problems.
- Routine inspection
- Calibration
- System evaluation
Field service · Maintenance · Repair
Get the room back on schedule.
Direct technical support for mammography, X-ray, DR panels, portable imaging units and selected multi-vendor systems.
Service scope
Start with the system and the symptom.
The immediate problem comes first. From there, the service path may include maintenance, troubleshooting, repair, replacement or support for a system move.
02
Repair and troubleshooting
Start with the fault, error or image-quality problem. The service team works through diagnosis, repair and the parts needed to complete the work.
- Fault isolation
- Part replacement
- Repair support
03
Room and system support
Support for systems that are being upgraded, moved, installed or evaluated for their next stage of use.
- System upgrades
- Relocation support
- Installation assistance
What we handle
Technical work, without the runaround.
One request can connect the equipment problem, the required part and the people responsible for the work.
- 01Preventive maintenance
- 02Diagnostics and troubleshooting
- 03Component replacement
- 04System evaluations
- 05Equipment upgrades
- 06Relocation and installation assistance
Service process
A clear path from first call to next step.
Useful system details help the team get to the right technical conversation sooner.
Step 01
Tell us what happened
Share the manufacturer, model, serial number, error code and what changed in the room.
Step 02
Review the service path
The team reviews the symptom and determines whether the next step is troubleshooting, parts, field service or a system evaluation.
Step 03
Complete the work
Repair, maintenance, replacement, relocation or installation support is coordinated around the equipment involved.
Equipment coverage
Mammography first. Broader imaging support when you need it.
Coverage is reviewed against the manufacturer, model and requested work before service is scheduled.
AreaEquipmentSupport
SpecialtyMammographyHologic and Fujifilm systems
RadiographyX-ray and R&FParts, maintenance and repair support
Digital imagingDR panels and portable unitsTroubleshooting and replacement support
Additional coverageSelected multi-vendor systemsReviewed by manufacturer, model and service need
Mammography service
Support built around the mammo room.
Innovative Radiology supports Hologic and Fujifilm mammography systems with service, parts and system expertise brought together in one team.
Before you contact us
Five details help start the diagnosis.
Do not wait until every field is available. Send what you have and describe what the operator sees.
- 01Manufacturer and model
- 02System serial number
- 03Error code or message
- 04What changed before the issue
- 05Photos of the system or affected part
Tell us the system and the symptom. We'll come back with a straight answer.
Parts, service, a replacement system or a sale: one request reaches the engineers who handle it.